Visa Guarantee

• We hear this a lot, and we are always happy to mention upfront that no visa is guaranteed. Decision to grant visa is solely that of the consular and cannot be directly influenced by anyone: not even a staff of the consulate. Meanwhile, the Canadian PR process, unlike other visa processes, is open and bound by law. The policies of IRCC already suggests that if you do not have dangerous medical condition, criminal record, adverse immigration record, inadequate/insufficient proof of fund and falsified/misrepresented personal record. then you will not be turned down.

Payment After Service Option

• We would like to use this as a gentle reminder that we don't sell visas. This is why we do not allow payment after visa issuance. It is also another reason our fees are reasonably low (about the lowest in the industry) enough to only be for our services and not the value of your visas. We are aware that some agencies charge based on the value of the Visas, and it's a reason we are happy that we are Birdview Travels!

  We do not give discounts, irrespective of number of applicants We take 100% payment upfront and do not allow installment of any kind.

• We advise that you review your options thoroughly before engaging, as Birdview Travels does not make refunds of any kind, except in the case of death of principal applicant.
• Once service has been commenced from the point payment is made, Birdview Travels does not make any refunds in case where clients make voluntary withdrawal from the process based on client’s personal reasons (Family, marriage, business, job, or anything at all).
• Birdview Travels will be obliged to make discretional refunds, but not less than 50% in cases of death of principal applicant.

Kindly understand that while we believe that our clients are kings, we also believe that our employees are kings since we will not be able to manage our clients without them. For this reason, we ensure that we treat our employees with as much respect as we treat our clients. Please see our community protection below:

• An account officer is assigned to a client, and all correspondences of the applications are expected to go through the account officer accordingly.
• While applications may not necessarily be handled by the account officer alone, correspondences are expected to go through the account officer for proper organization.
• Clients are assured that every account officer is believed to be one of the best at his/her job, as Birdview Travels does not compromise on quality of service delivery.
• Should any situation arise, clients may simply request to speak with a unresolved at the supervisor level may be escalated to the management.
• In the bid to improve our community and our service output, Birdview Travels will kindly request that clients escalate any form of tardiness identified around the account officer (tardiness may include communication style, making promises of feedback without action, failure to provide updates as and when due, or any other issue that may directly affect timelines and job efficiencies).
• We take language use very seriously. So, we do not welcome use of offensive languages by clients (languages considered offensive may include but not limited to, crazy, stupid, foolish, mad, idiot, varying ‘F’ words, and other languages that may be considered derogatory).
• Birdview Travels reserves the right to officially remind clients of the Community Protection Policy at any instance of use of offensive languages in any correspondence with our employee(s). Birdview Travels further reserves the right to completely terminate, without refunds, applications of clients that indulge in use of offensive languages and//or physical abuse on more than three occasions while a single application is being processed.
• By going ahead to engage Birdview Travels, it means you have agreed to maintain the community protection policies, and other policies.

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that

(i) you are at least 18 years of age and are of sound mind,

(ii) you possess the legal authority to create a binding legal obligation,

(iii) you will use this Website in accordance with the Terms of Use,

(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,

(v) you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions;

(v) i all information supplied by you on this Website is true, accurate, current and complete, and

(vii) if you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

PROHIBITED ACTIVITIES

Use this Website or its contents for any commercial purpose;

make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;

'frame', 'mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.

The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

If your booking or account shows signs of fraud, abuse, or suspicious activity, we may cancel any bookings associated with your name, email address, or account, and close any associated accounts. If you have conducted any fraudulent activity, we reserves the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us Customer Service

INFORMATION WE COLLECT FROM YOU

We will collect and process the following information about you: Information you give us - This includes information submitted when you: Create or update your birdviewtravels.com account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the birdviewtravels.com Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by birdviewtravels.com at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the birdviewtravels.com Platform (“Your Content”). Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. Correspond with birdviewtravels.com for customer support; Participate in the interactive services offered by the birdviewtravels.com Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or Enable features that require birdviewtravels.com's access to your address book or calendar;